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Home - F.A.Q
Read our Frequently Asked Questions (FAQ)
Welcome to Our Help Center, here we have professional and superior service with you around the clock.
We have gathered the most frequently asked questions for you.
What kind of payment types can I choose to pay for my order on your website?
We accept payments by paypal, Western Union, money order as well as checks E-checks.paypal is our preferred method of payment though ,if you do not have one, you can also pay by credit cart, such as Visa MasterCard, Discover and American Express is also acceptable. What sort of information shall be included with my payment.
What information should I include with my payment?
You must include your character's name, server and faction to avoid unnecessarydelays. We will not be able to deliver anything without your character's name.
How long does it take for me to get the gold after I have made the payment?
As for the delivery time, UORPG enjoys the applause given by its loyal customers for having been so quick and secure. To make this online transaction be safer to be carried out, some certain degree of verification will have to take place,such as E-mail as well as call verification. But once the payment goes through, shipment will be ready for you.
May I know in which way the gold shall be transferred?
Gold you ordered will be transfered to your character by face to face delivery.Thank you for your cooperation.
Do you have any refund policy if I didn' t get delivered for my order?
Yes, we do. If we are failed to contact the customers or cant finish the order, the order will be hold and 100% purchase price will be promptly refunded.
How secure is your service? Is it safe if I release my account name and password to you?
Yes. At UORPG, we take safeguarding your personal information very seriously. All staff members hold a profession standard in our service provided. We have developed strict policies to guarantee our customer's privacy. The only person can access your information is our teamleader. Once the raids are completed, We will advise you that the service has been completed and that you should change your password as a precaution.
Will using your services ban my account?
No. We have been selling items to hundreds of customers in wow games. Our customers have never been banned using our services.You just go into the raids with a team and get the items.
We have gathered the most frequently asked questions for you.
What kind of payment types can I choose to pay for my order on your website?We accept payments by paypal, Western Union, money order as well as checks E-checks.paypal is our preferred method of payment though ,if you do not have one, you can also pay by credit cart, such as Visa MasterCard, Discover and American Express is also acceptable. What sort of information shall be included with my payment.What information should I include with my payment?You must include your character's name, server and faction to avoid unnecessarydelays. We will not be able to deliver anything without your character's name.How long does it take for me to get the gold after I have made the payment?As for the delivery time, UORPG enjoys the applause given by its loyal customers for having been so quick and secure. To make this online transaction be safer to be carried out, some certain degree of verification will have to take place,such as E-mail as well as call verification. But once the payment goes through, shipment will be ready for you.May I know in which way the gold shall be transferred?Gold you ordered will be transfered to your character by face to face delivery.Thank you for your cooperation.Do you have any refund policy if I didn' t get delivered for my order?Yes, we do. If we are failed to contact the customers or cant finish the order, the order will be hold and 100% purchase price will be promptly refunded.How secure is your service? Is it safe if I release my account name and password to you?Yes. At UORPG, we take safeguarding your personal information very seriously. All staff members hold a profession standard in our service provided. We have developed strict policies to guarantee our customer's privacy. The only person can access your information is our teamleader. Once the raids are completed, We will advise you that the service has been completed and that you should change your password as a precaution.Will using your services ban my account?No. We have been selling items to hundreds of customers in wow games. Our customers have never been banned using our services.You just go into the raids with a team and get the items.
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Satisfaction Guaranteed
UORPG provides 7 Days a Week Customer Service - online chat,email,phone service to our customers.
Quick & Secure Delivery Guaranteed
We not only ensure prompt delivery but that your order remains secure every time - we guarantee it!
Low Price Guarantee
UORPG never give up trying to offer lower price for our loyal customers.
No Spamming - Ever!
No annoying in-game messages, no unsolicited e-mails, no ugly spam listings in the major search engines and no false endorse-ments.
UORPG takes the protection of our clients' personal information very seriously. We have various systems in place to screen each order for anything that might seem amiss. McAfee Secure tests BankofWOW daily to keep our customers safe from trojans, identity thefts, viruses, spyware and spam! Additionally, the information submitted will never be disclosed to any third parties, and the method of transferring this data will occur over our Verisign encrypted website.
